If you're enrolled in an Anthem plan, you can access virtual care through LiveHealth Online (LHO) and KHealth. LHO provides on-demand video or phone consultations with board-certified doctors, while KHealth offers a chat-based service for quick questions or symptom checks.With your consent, telemedicine doctors can share information with your primary care physician. Please note that some states do not permit telemedicine prescriptions.

Telemedicine can treat conditions like:

• Cold & flu

• Allergies

• Bronchitis

• Bladder/urinary tract infections

• Respiratory infections

• Pink eye

• Sore throat

• Stomach issues

• Sinus problems​

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Access KHealth via the Anthem portal (www.anthem.com) and LiveHealth Online either through the Anthem portal or directly at www.livehealthonline.com.